Great Client Services
I just wanted to take a moment to say thank you to your staff. We've been given some 10 gallon tanks (uggh) and my son was very excited to get them up and running. Ten-gallon tanks are tough--too little for everything--I've had experience with them years ago and I would certainly prefer a 30-gallon or bigger tank. Anyway, we've been visiting for the last week and have been greeted by very friendly people every time we went to look at the fish. Today, my son saw a feeder fish doing what it was meant to do--being food--and became hugely upset. I tried to explain that it is part of nature, and my son is very aware of the "food chain." However, the little feeder fish looked a bit like one of his new fish and it was distressing him. The young gentleman who was assisting me pulled the fish out of the tank which made my son immediately happy. He also took the time to share a lot of knowledge with him. Another employee (I know his name was Ian as that is also my son's name) has helped us a couple of times this week and he, too, took loads of time with us and was extremely helpful. I'm so happy to know that our community has a local business that has taken the time to employ some truly wonderful young people and to teach and train them so that they can be great models to kids as young as my son! Kudos Animal Kingdom!
--Michelle Cain, February 11, 2012
Just wanted to say thank you for a great birthday party for Michael this past Saturday! Everyone had a great time! Mike was great with the young children we had there. I would definitely recommend you guys to anyone looking for an idea for a party! You guys are a 10!! Sincerely,
--Stefanie Pacheco, March 21, 2012
I just wanted to thank you so very much on a wonderfully planned party you guys had for our son, Jack. Matt and Emily were fantastic and showed a wide range of animals to the kids. Everyone was very entertained and engaged. Jack was extremely timid, unfortunately, but I am certain that was due to the spotlight situation of being the birthday boy. We did not expect that to happen since he LOVES going to your store to see all the animals. Oh well, live and learn I guess. Emily even mentioned that one of the other coordinators offered to take Jack around after the party for more of a one on one experience because he was so shy. I am sure he would have loved that, but our kids had just hit their limit by the end, but we very much appreciated the offer. The pizza and cake were perfect. (The cake was delicious!) And the favors and goody bags were great as well. All the guests had a great time. All the parents were very impressed with the party idea and how smoothly it was run. A very cute party overall. So, I just thought I would pass that along to you. Your expertise was very much appreciated. I will definitely mention Animal Kingdom to parents who are looking to plan parties! Thanks again.
What A Wonderful Event!
We had our daughter's 8th birthday party at your store last night and I wanted to thank you and your staff for such a wonderful event - Abbey could not have been more thrilled with the party! And, as the mother who is always fretting about the details, it was a pleasure to sit back and watch your team work. They handled the event like real pros and they did it with a smile every step of the way - even when we had more kids show up than the RSVP number. Mike, Kelly (I think this was her name) and JP were fantastic - accommodating, patient, kind and simply happy. They made the party happen and they handled every detail with grace and ease. Thank you for having this type of party available to the community and for providing such great quality and value. We look forward to celebrating our second daughter's birthday with all you in the Fall. All my best!
Best Birthday Party Ever
You were right! It was the best birthday party ever! Tyler and all of his friends enjoyed themselves sooooo much! I received several emails following the party saying how much kids (and parents) loved it. Mike and Sara (I hope that is right) were terrific with the kids - very knowledgeable, enthusiastic and helpful. Even the ones who ended up buying more than they planned!!
I just wanted to say a quick thank you. That party was GREAT. Mike was fantastic as well as Sara. All of the kids had so much fun and it was so exciting for Ryan to have been the one to hold all of the animals. The cake was delicious...everything was fabulous. Thanks again to you and your staff for a great job. My little boy was very happy. The fish were a HUGE hit! Thank you.
I come here whenever I need new supplies also when I purchase fish, your staff is so kind and helpful I always look foward to visiting.